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Title
Text copied to clipboard!Credit Controller
Description
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We are looking for a diligent and detail-oriented Credit Controller to join our finance team. The Credit Controller will be responsible for overseeing the company’s credit and collections processes, ensuring that outstanding debts are collected in a timely manner, and maintaining positive relationships with clients. This role requires strong analytical skills, excellent communication abilities, and a thorough understanding of credit management procedures. The ideal candidate will be proactive in identifying potential credit risks, negotiating payment terms, and resolving disputes efficiently. Key duties include assessing creditworthiness of new and existing clients, setting credit limits, monitoring customer accounts, and preparing regular reports on outstanding debts and collection activities. The Credit Controller will collaborate closely with the sales and customer service teams to ensure smooth operations and customer satisfaction. Additionally, the role involves implementing and improving credit control policies, maintaining accurate records, and ensuring compliance with relevant regulations and company policies. The successful candidate will have experience in credit control or accounts receivable, strong organizational skills, and the ability to work independently as well as part of a team. This is an excellent opportunity for someone looking to advance their career in finance and accounting within a dynamic and supportive environment.
Responsibilities
Text copied to clipboard!- Monitor and manage outstanding customer debts
- Assess creditworthiness of new and existing clients
- Set and review credit limits for customers
- Negotiate payment terms and resolve payment issues
- Prepare and maintain accurate records of credit and collections
- Generate regular reports on accounts receivable and overdue payments
- Work closely with sales and customer service teams
- Implement and improve credit control policies and procedures
- Ensure compliance with company policies and relevant regulations
- Handle customer queries and disputes regarding invoices
- Recommend actions for delinquent accounts
- Support month-end and year-end closing processes
Requirements
Text copied to clipboard!- Proven experience as a Credit Controller or in accounts receivable
- Strong understanding of credit management and collection processes
- Excellent communication and negotiation skills
- High attention to detail and organizational skills
- Ability to analyze financial data and assess credit risk
- Proficiency in MS Office and accounting software
- Ability to work independently and as part of a team
- Strong problem-solving abilities
- Knowledge of relevant laws and regulations
- Bachelor’s degree in Finance, Accounting, or related field preferred
- Ability to handle confidential information responsibly
- Customer-focused mindset
Potential interview questions
Text copied to clipboard!- Can you describe your experience in credit control or accounts receivable?
- How do you assess the creditworthiness of a new client?
- What steps do you take to recover overdue payments?
- How do you handle disputes with customers regarding invoices?
- What accounting software are you proficient in?
- Can you provide an example of a time you improved a credit control process?
- How do you prioritize your workload when managing multiple accounts?
- What strategies do you use to maintain positive client relationships?
- How do you ensure compliance with company policies and regulations?
- Describe a challenging collection case you successfully resolved.
